Monday - Friday 8:00 - 4:30

Saturday and Sunday - CLOSED

P: 414-873-1960

F: 414-873-4990

3975 N 68th Street

Milwaukee, WI 53216

24 Hour Emergency Services

P: 414-873-1960

Our Programs

We Advocate And Strengthen Our Community & Provide Services To Assist Individuals’ In Their Recovery.

The Community Support Program recognizes the need to engage all individuals referred to treatment and utilizes practices that insure personal dignity and encourages the exercise of self-determination. Treatment is provided within the individuals’ home or current environment, creating a safe and comfortable surrounding for even the reluctant individual.

Assertive Community Treatment (ACT) is a team treatment approach within Milwaukee Mental Health Associates, Community Support Program. ACT is designed to provide comprehensive, community-based services, rehabilitation and support to persons with serious and persistent mental illness.

Integrated dual diagnosis treatment is an evidence-based model that addresses a person’s substance use and the treatment of their mental illness together. IDDT seeks to treat the whole person instead of looking only at one issue at a time. Throughout treatment, patients participate in appropriate combinations of group, family and individual therapy, and relapse prevention sessions.

Referrals made for case management services may be made by family members, guardians, behavioral health professionals, community service agencies, or personally by contacting

Milwaukee County Behavioral Health CARS division at: (414) 257-8095

Individuals interested in becoming part of the Community Support Program must be between the ages of 18 and 65 and a Milwaukee County resident that has been primarily diagnosed with a mental health issue. Individuals must also have at least one episode of acute hospitalization and trouble completing daily activities. An assessment is then completed by Community Access to Recovery Services (CARS) who assess the individual to determine eligibility for services.

Peer Support
There is a Certified Peer Support Specialist onsite that advocates, assists and works with individuals in pursuing their interest in being an active participant in the community. The Peer Support Specialist encourages recovery, strength, wellness and self-direction in coordination with the case manager.

Individual Placement and Support (IPS)
The IPS is designed to assist individuals in their search for competitive employment that is integrated into their mental health treatment. IPS offers personalized benefit counseling, rapid job searches, systematic job deployment and unlimited job support.

Individuals may apply for the position of their choice, take time to get to know the employer and their needs, perform mock interviews, build resume’s, build confidence, and focus on their strengths.


The Targeted Case Management Program puts primary emphasis on encouraging personal dignity, creativity and strength building skills. The case manager assists the individual in identifying their personal goals, strengths and needs, monitor and coordinate services.

Individuals interested in becoming part of the TCM Program must be between the ages of 18 and 65 and a Milwaukee County resident that has been screened and found eligible for services through Milwaukee County Behavioral Health CARS division assessment.

The case manager assists the individual to access any needed resources throughout the community. Services include but are not limited to: health care coverage, affordable housing, medical, dental and vision services, financial benefits, support groups, social clubs, organizations, and vocational training programs. These services will assist the individual to accomplish their goals toward recovery.

Crisis Case Management is a sub-program of the TCM program. It is designed to assist an
individual who has recently experienced a crisis.
The program’s main goal is to assist in any way professionally possible to help get the individual out of crisis and back toward recovery.
Both TCM and CCM incorporate a larger team with a case manager and peer support.

Individuals interested in the Recovery Case Management Program must:  

• Be a Milwaukee County resident
• Be between the ages of 18 and 60
• Have a referral from MCBHD CARS
• Have zero admissions to an inpatient treatment facility and stable housing within the past 12 months
• Have not shown frequent use of emergency community resources
• Need case management to maintain stability in the community
• Be living in housing that requires case management to remain in place

The Recovery Case Manager will identify and coordinate client strengths and needs including, but not limited to, housing, legal assistance, social development, and AODA services within the community.  These services will assist the individual to accomplish their goals toward maintaining recovery.

MMHA, Inc. also offers individuals the support of a Certified Peer Specialist during their journey to recovery. The Certified Peer Specialist works with individuals as equals except they have more recovery experience and training, looking for and empowering signs of wellness and recovery, encouraging strength perspective and self-direction. The Peer Specialists are examples of recovery, meaning previous firsthand experience with some parts of what the individuals are experiencing at the time support services are needed.

Comprehensive Community Services (CCS) provides a recovery-focused approach to service provision to adults with mental health and/or substance abuse issues. Services will be provided in the community, will be flexible and will help the person achieve their vision of recovery. CCS can help people who need ongoing, comprehensive services to help them live, work, participate in their community, and ultimately reach a level of recovery in their illness.

CCS programs will provide psychosocial rehabilitation services to consumers who have needs for ongoing, high or low-intensity services resulting from mental health or substance use disorders but who are not in need of Community Support Program (CSP) services.

CCS serves individuals across the lifespan diagnosed with a mental health disorder and/ or substance use disorder. CCS is for individuals who are determined to require more than outpatient counseling but less than the services provided by
a community support program. Eligibility is determined through a combination of a department approved functional screen and comprehensive assessment.

Recovery is a word used by some to describe the experience of living with a mental health condition and/ or addiction.

You may use a different word to describe your experience, but the primary focus of recovery is finding what works best for you and helping you move in the life direction you desire.

CCS is designed to empower individuals as they move through their recovery path. With CCS, you are included as an equal partner in identifying your goals and selecting the services that best fit your needs.

Who Is Eligible for CCS?

1) Milwaukee County residents who have Medical Assistance (T-19) or are eligible for T-19 (a screener can help you determine your eligibility)

2) Children and adults, of all ages, coping with either a mental health and or a substance abuse condition.

How Do I Get Started?

You will need to have your doctor complete a CCS prescription form. Mail, fax or bring your prescription to:

Milwaukee County Community Access to Recovery Services
9201 W. Watertown Plank Road Milwaukee, WI 53226
Fax: 414-454-4242

What Can I Expect?

Step One
Once you express an interest in learning more about CCS, a Care Coordinator will meet with you and explain the program answering any questions you may have. CCS is a voluntary program, so you can decide whether you would like to participate. If you decide you would like to sign up for CCS, the Care Coordinator will assist you in filling out an application and completing a screen that will determine if you are eligible for the program.
(If you are found not eligible for CCS, someone will assist you in exploring other supports that may be helpful for you).

Step Two
If you are found eligible for CCS, the Care Coordinator will work with you to develop your Recovery Team. This team can be made up of professionals, family members, or anyone you feel would be a good support for you. At a minimum, your Recovery Team will include: you, a Care Coordinator, Mental Health Professional, and a Substance Abuse Professional (if applicable).

Step Three
Your Recovery Team will complete an assessment to get to know you better and understand your goals and needs. Once the assessment is completed, the team will work with you to develop an Individualized Recovery Plan (IRP). Your IRP will assist you with organizing your goals and the services you selected to help you reach those goals.

What Services Are Offered by CCS?
The services that you select to support your recovery may include, but are not limited to:

  • ·  Individual Skill Development Enhancement
  • ·  Individual and/or Family Psychoeducation
  • ·  Medication Management
  • ·  Physical Health Monitoring
  • ·  Employment Related Skill Training
  • ·  Substance Abuse Treatment
  • ·  Wellness Management
  • ·  Psychotherapy
  • ·  Peer Support
  • ·  Employment or Education