Our Services
Our Services
MMHA has four person-centered programs that recognize the need to engage all individuals referred to treatment and utilize practices that ensure personal dignity and encourage the exercise of self-determination. Treatment is provided within the individuals’ home or current environment, creating a safe and comfortable surrounding for even the reluctant individual. There is a Certified Peer Support Specialist within each program that advocates, assists and works with the individuals in pursuing their interest in being an active participant in the community. The Peer Support Specialist encourages recovery, strength perspective and self-direction.
Targeted Case Management (TCM / Crisis Case Management (CCM)
Targeted Case Management (TCM) is a low intensity co-occurring case management model. This model can be long or short-term to assist the consumer in their recovery path. TCM includes a primary case manager model with peer specialist services. Crisis Care Management (CCM) is an intensive case management model. CCM utilizes a team approach to stabilize the crisis occurring in the individual's life. The team may consist of a supervisor, clinician, case manager, peer specialist, and crisis stabilizer. Consumers will have the opportunity to receive a varied array of services based on their co-occurring needs. Consumers can have routine check-in/low intensity case management services with Targeted Case Management. Consumers in crisis have the option to receive stabilization/high intensity services with Crisis Care Management. Both programs provide person-centered care that assists the consumer on their recovery path.
Program Eligibility
Individuals interested in the Targeted Case Management (TCM / Crisis Case Management (CCM) must:
Be between the ages of 18-65.
Community Support Program (CSP)
CSP provides individualized services to individuals who have a high level of need in the community. CSP is the most intense level of case management service we can provide in the community. CSPs have the ability to see individuals 7 days/week, (including medication delivery) if needed to prevent hospitalization or placement at a residential facility. CSP is a time unlimited service. All CSPs provide treatment in the spirit of Assertive Community Treatment (ACT), an evidenced based practice that improves outcomes for individuals who are most at risk for psychiatric crisis, hospitalization, and/or involvement in the criminal justice system. The ACT model uses a multidisciplinary team approach for directly providing acute, active, and ongoing community-based psychiatric treatment, assertive community outreach, psychiatric rehabilitation, other supportive services such as treatment for co-occurring disorders, psychotherapy, employment-related assistance, wellness management, and recovery services.
Program Eligibility
Individuals interested in the Community Support Program (CSP) must:
Be between the ages of 18-65.
Adult Comprehensive Community Services (CCS)
Comprehensive Community Services (CCS) is a voluntary psychosocial rehabilitative Medicaid program for eligible residents (adults) of Milwaukee County. CCS focuses on helping people who have a mental health and/or a substance use diagnosis on their journey to recovery. Those who qualify for CCS work with care coordinators to design a recovery plan of their choice. Individuals can choose from a wide range of services and view our provider directory at milwaukee.gov/CCS, which is intended to help them:
What Services Are Offered by CCS?
The services that you select to support your recovery may include, but are not limited to:
- Individual Skill Development Enhancement
- Individual and/or Family Psychoeducation
- Medication Management
- Physical Health Monitoring
- Substance Abuse Treatment
- Employment Related Skill Training
- Wellness Management
- Psychotherapy
- Peer Support
- Employment or Education
Who Is Eligible for CCS?
- Milwaukee County residents who have Medical Assistance (T-19) or are eligible for T-19 (a screener can help you determine your eligibility) Adults coping with either a mental health and or a substance abuse condition
You will need to have your doctor complete a CCS prescription form. Mail, fax or bring your prescription to:
9201 W. Watertown Plank Road Milwaukee, WI 53226
Fax: 414-454-4242
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Address | Phone
CSP
3975 N 68th Street,
Lower Level
Milwaukee, WI 53216
Phone: 414-873-1960
TCM/CCM
3975 N 68th Street, Suite 201
Milwaukee, WI 53216
Phone: 414-461-4530
CCS
3975 N 68th Street, Suite 204
Milwaukee, WI 53216
Phone: 414-461-4530
Hours of operations
Monday – Friday 8:00 – 4:30
Saturday and Sunday – CLOSED
24 Hour Emergency Services
P: 414-873-1960